Your privacy

Privacy Policy

We collect only what’s needed to reunite pets with their families — and we protect it.

Last updated: May 30, 2026

Information we collect

Account details you provide — name, email, and (optionally) a phone number — when you register or file a report.
Pet report details — photos, descriptions, and the last-seen or found location you choose to share.
Approximate location data, used to match reports and connect you with nearby rescue forces. We snap shared locations to a coarse area rather than publishing exact coordinates.
Basic technical data (device/browser type, and rate-limiting signals) needed to operate and secure the service.

To create and display lost and found pet reports and match them to one another.
To notify you about potential matches, sightings, and activity on your reports.
To connect owners, finders, and rescue volunteers — only the minimum needed to help reunite a pet, and only after the relevant parties opt in.
To keep the platform safe (preventing abuse, spam, and fraudulent reports).

We do not sell your personal information.
Contact details (phone, email, exact address) are not published publicly. They are shared only when you and another party mutually choose to connect about a specific match.
Public report pages show pet details and a coarse area — never your exact home location or raw contact info.
We may share information when required by law, or to investigate safety and abuse.

Passwords are stored hashed, and access to sensitive data is restricted. We apply rate limiting and other safeguards against abuse.
You can edit or close your reports, and request deletion of your account data, by contacting us.

Email us at support@petrecovery.org. We may update this policy from time to time; we’ll revise the date above when we do.